Contact information

A Little Note from LOLLY LUNA

At LOLLY LUNA, we believe every shopping experience should be filled with joy, comfort, and confidence. We're always happy to hear from you! Whether you have questions about an order, need help finding the right style, or simply want to share your thoughts, our team is here to help.


💌 Get in Touch

Have a question or need assistance? We'd love to hear from you. Send us an email, and our friendly customer support team will get back to you as soon as possible.

Email: help@lollyluna.com


🌸 How We Can Help

Our team is happy to assist you with:

  • Order status and tracking updates

  • Product details, sizing, and availability

  • Shipping and delivery questions

  • Return and refund inquiries

  • General questions and customer feedback

For order-related inquiries, please include your order number so we can assist you more efficiently.


🏢 Business Information

Brand: LOLLY LUNA

Business Address:
4145 Fish Hatchery Rd
Gaston, SC 29053
United States

This address is for business correspondence only and is not a return address. Please contact us by email before sending any items back.


🕒 Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday – Sunday: Closed

We typically respond within 24–48 business hours, Monday through Friday.


✨ Before You Reach Out

To help us provide the best assistance, please include your order number, a brief description of your concern, and any relevant photos if applicable.

Thank you for choosing LOLLY LUNA. Your support means so much to us, and we're always here to make your shopping experience a little more special!